Active Medical is once again proud to announce our adherence to ISO 9001:2015. Quality Assurance, process and a commitment to excellence represents the nucleus of our Business Ethos. Working closely with patients, residents and the disabled community, we are ethically and legally obliged to only offer the best service, backed by air tight policies. The ISO Audit process has identified that Active Medical has successfully reached all the prerequisites for accreditation.

As per the ISO criteria, the below specifications have been outlined:

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

Why Quality Management is Important for Active Medical and our Clients

Any Organisation that implements an effective Quality Management System benefit from stakeholder and customer confidence, improved risk management and operational effectiveness and efficiency. Our Management Team ensure this every year, by completing the audit and obtaining the right certifications.

A Quality Management System is what ensures our products and services meets strict levels of quality. Specially, it pertains to reliability, safety, consistent output (Both in service and product), meeting customer expectations with quality and efficiency, continuous improvement and compliance with the law.

Medical Aids and Services can not only mean a better standard of living, but they can also inherit great risk if the aid or service is not compliant. Our Management and Team take great pride in the fact that our clients, both carers and those that require care, have assurance in our accreditation and policy standards. We are always happy to share this more extensively, so please don’t hesitate to contact us for accreditation documents.